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Open Workspace settings to review your company details and available services. Ask your administrator to check currency, team roles, products and prices before you start entering transactions.

Return to your workspace and choose the relevant module. Available tools depend on your plan and account roles. Check the selected company and any list or report filters. Ask your administrator to review your access if a tool is missing.

Open Billing to review the information available to your account. If you cannot access billing, ask your workspace administrator. Include your workspace address when contacting Nhimbe about a subscription question.

Open Point of Sale and select your assigned counter. Enter the actual opening cash, confirm the customer, items and prices, then collect payment before submitting the sale. Close the shift and reconcile cash when you finish. Ask your administrator if your counter is missing.

Check the item, warehouse, unit of measure and selected price list. Review the relevant stock movements with your administrator before making an adjustment. Avoid changing stock quantities just to clear an error.

Open the Sales Invoice list and search by invoice number or customer. Check the company and date filters if the invoice is missing. Open the invoice and use its Print action where your role permits it.

Payment and fiscal services depend on your workspace configuration. Record the invoice number, time and exact error shown, then ask your administrator to check the service settings. Check the transaction status before retrying a payment or issuing another receipt.

Open the sign in page, choose Forgot Password and enter your account email. Check your inbox and spam folder. If you still cannot sign in, contact your workspace administrator or Nhimbe support. Never share your password or reset link.

Ask your workspace administrator to create an individual account and assign the roles needed for the colleague’s work. Each team member should use their own account. If access changes do not appear, sign out and sign back in.

Use Export from the relevant record list where your role permits it. For backup or recovery requests, contact your workspace administrator. Store exports securely; an export is not a complete system backup.